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Bali Hai Cruises » FAQ

Can I wear glasses when joining the banana boat?

No, you can’t. You can not carry anything.

Which activities are included?

All activities, except parasailing, diving, aquanauts and massage, are included.

Are there any ATM’s on Lembongan?

Yes, there are ATM’s on Lembongan.

Are there any lockers on Lembongan?

Yes, there are lockers available for our guests.

Can I deposit luggage? Is it free?

Yes, it is free.

Do you provide seasickness medicine?

Yes, we offer seasick medicine at the jetty as well as on the boats.

Are you providing breakfast?

We offer cake, coffee and tea the moment you get on board.

Are towels provided for the customers?

On Aristocat and Sail Sensations we offer free towels. On the Beach Club and Reef Cruise you can rent towels from our stuff.

Are there changing room available on Lembongan?

Yes, There are.

The photos need extra fee? How much is it?

Yes, payment is Rp.100’000 per piece

Where can I book the parasailing?

You can book the parasailing directly on the Beach Club or Bali Hai pontoon

Are there any showers on Lembongan?

Yes, there are.

Are water and drinks for free?

We offer free water, tea and coffee all day, as well as one glass of welcome drink. Other soft drinks and beer needs to be payed for.

I can’t swim. Can I join the diving?

Yes, you can. Diving does not require you to know how to swim.

What is the difference between diving and snorkeling?

Snorkeling is floating on the water, while diving is underwater.

Are you providing free transfer?

Yes, pick you up and bring you back to the hotel without extra charge.

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Day Cruises

Bali Day Cruises

Bali Hai Cruises has a variety of great day cruises that range from our luxury sailing catamaran, Aristocat, to our high speed Ocean raft. Come and join us for a great day out for all the family in Bali & Nusa Lembongan.

Find your cruise here
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Evening Cruises

Bali Evening Cruise

Looking for a romantic cruise watching the sunset? Or perhaps you want to party as the sun goes down? Our Bali Evening cruises can cater to all your needs as you watch the sunset from Benoa Harbour in Bali.

Find your cruise here
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Bali Hai Cruises

Contact Us

Call +62 361 720 331

sales@balihaicruises.com

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Bali Hai Cruises is insured by highly reputable international insurance. All guest are covered with comprehensive passenger liability insurance.
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Safe cruises are no accident. Bali Hai has maintained 100% safety record for the company's whole operational period of 25 years!

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